SYNERGY HomeCare North Atlanta is owned by two faith-based, caring Moms who know what it is like to balance the care of children with parents and who wanted to make a difference in their community by providing a valuable service for this sandwich generation. Please meet our Synergy Team:
Stacy Fotos, a North Atlanta resident for more than 20 years had been volunteering her time with charity organizations, assisted living facilities, her church and chairing various functions since her move to Atlanta. She has two children, ages 25 and 21 and has a heart the size of Texas. Stacy is a Certified Nursing Assistant who oversees the recruitment and retainment of our caregivers and oversees operations. Stacy also works closely with our nurses on home assessments and supervisory visits and assists them with the creation of our care plans. Every care plan is carefully personalized for each of our clients and is then followed by the caregiver that we have matched to that client and family. Stacy oversees the operations of our office in addition to recruitment and retention of our caregivers.
Sue McCormick, has lived in the Alpharetta area since 1990 and in addition to helping care for her own Mom, she has two children age 28 and 24. Sue has previously helped her husband with the marketing of their residential real estate business for 12 years. Sue handles the marketing, advertising, accounting and general management of the office as well as providing and coordinating valuable resources to our clients through her extensive database of senior providers and services. Sue loves meeting with families, learning their stories and helping develop a plan that promotes their independence while creating a safer environment for her clients.
Director of Operations
Tiffany Reid is our Director of Operations and oversees the daily operations as well as the scheduling for all of our private clients. She also handles Accounts Payable and Receivable and our Payroll. Tiffany keeps our office running like clockwork by keeping everyone on task and is the glue that keeps us all together.
Tiffany's strengths include her amazing, positive attitude; ability to stay calm in all situations; incredible organizational skills; and her unwavering reliability.
Director of Sales
Heather Herndon is our Director of Sales and Community Liason and is diligently informing the public of our services by meeting with the area assisted living facilities, senior centers, churches, and senior living communities. Heather has extensive knowledge with medical and homecare sales and has lived in the area her entire life so knows her way around the area and industry.
Heather's humor, vitality, and joy of life bring a force of energy to our office that we could not do without.
Head Registered Nurse
Cathy Mummaw is our head registered nurse who does the initial assessments and care plans on each of our private clients as well as all of our supervisory visits and oversees the care that our CNA's provide. She is a wealth of information to our clients and truly cares about each and every family that we serve.
Human Resource Manager
Ty Chisum is a recent addition to our Synergy Team and will be our Human Resource Manager. Ty will be on the front lines with recruitment, managing our HR policies, credentialing and coming up with great ideas to improve retention within our organization. Ty hit the ground running upon his start with Synergy as he has extensive education and experience in the HR field. We are happy to change our past mantra within our office of “Girl Power” to "TYGIRL Power”.
Macye White is our Lead Scheduler. Helping caregivers reach their maximum potential through proper scheduling and training techniques is Mayce's main objective. Starting as a Scheduling and H/R assistant, Macye has proven to be invaluable in keeping the office organized by going above and beyond for all of our office needs. "I love providing the office with a positive attitude and bubbly spirit.” She also maintains the day in and day out schedule of all of our clients and caregivers. She inputs new clients and caregivers into the scheduling software to collect the individual needs of each client that corresponds with the caregiver’s skill and availability. In addition to her hard work, Mayce’s vibrant personality shines through on the phone.
Lacretia concentrates on managing the scheduling of our Contract Client's and assists with all private client's as needed. LaCretia's attention to detail, unwavering promptness and ability to stay calm during the early morning hours when she often is manning the phones on her own has proven her to be a valuable asset within our organization. Lacretia has a way with our caregivers that makes them feel special and needed and recognizes that our care staff is the "Heart" of our business.
Ally makes certain that everyone is where they are supposed to be, follows up on late alerts and consistently communicates with both our caregivers and client's about changes in schedule and/or care. She quietly yet effectively manages our care staff with the perfect mix of compassion and organization to make certain that our schedule and office runs smoothly and effortlessly.
Alondra, fresh out of graduating from college, is our most recent hire and has already made a huge difference within our office with her new ideas, superb phone voice and excellent communication skills. Alondra not only works as an assistant to our HR Manager and manages our care staffs' credentials, she helps train and retain our caregivers. Alondra also is the first voice you hear when you call Synergy. She wears each of these hats already with ease and has been a fantastic addition to our team.
Jennifer Flores and Danielle Stewart both work diligently after hours and on the weekends as our On-Call Schedulers. Jennifer and Danielle answer the phone with smiles and love the flexibility of working from home while making sure that our client’s and caregivers can get any questions answered regarding the service that we provide day or night. These ladies make sure that our company goes above and beyond by answering the phone 24/7, 365 days a year.
These women (and Ty) together form the perfect team for a caring based business as they all believe that there is no greater reward than the one you receive while caring for others.
We know you are carefully considering all the different options you have for care. You may be comparing at-home care with nursing home care or simply looking at how you can enhance the care you are already enjoying an assisted living community. We’d love to talk to you and tell you how we can help.