Home Care Pulse, an independent client satisfaction company, specializes in measuring the performance of home care agencies. Based on customer surveys, the Best of Home Care Award is given to companies that provide the best quality service in the home care industry.
"We know that sometimes it is difficult to make care decisions when you don't have specific experience with an agency. It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with," commented Aaron Marcum, founder of Home Care Pulse.
The distinction of "Best of Home Care" was given to SYNERGY HomeCare of Metro Atlanta in 11 of 13 categories. The SYNERGY HomeCare agency, owned and operated by Barbara and Nancy Bour has earned consistently high scores from clients for caregiver work ethic, knowledge, compassion, communications, and overall quality of service.
"Being recognized as the Best of Home Care is very exciting for us", says Barbara Bour. "Our first goal is to provide the best home care experience to the people we serve. We are committed to maintain our high standards for Atlanta residents."
About SYNERGY HomeCare
SYNERGY HomeCare, a national franchise of home care, was founded in 2000 in Gilbert, Ariz. Synergy HomeCare now has more than 120 franchises in 37 states. For additional information, please visit www.synergyhomecare.com .
About Home Care Pulse
Home Care Pulse was launched in 2008 and is a company specializing in measuring and benchmarking client and employee satisfaction for private duty home care agencies. Recently Home Care Pulse conducted the largest study ever performed on behalf of the private duty industry. Home Care Pulse helps agencies promote and drive business, improve service quality and increase employee loyalty. Visit www.homecarepulse.com for more information.