Our experience with SYNERGY HomeCare was beyond our families expectations. SYNERGY was recommended to us by the team at Sugar Creek. My first experience was with Jim. He shared with me why he and his wife started SYNERGY in Bloomington-Normal. Jim and his family have experienced what we have as we progress through the world of Dementia and Alzheimer’s with my mother.
My father had been serving as my mother’s primary care giver. Her condition had progressed to the point where a team of professionals was necessary. Necessary for my mother and also to provide much needed respite for my father. It was at that point that Betsy did a home visit and bonded with my mother. Betsy and I shared several conversations and email prior to the home visit. What impressed me was that she wanted to know what mom likes. She knew my mother by the time she arrived for the home visit. Taking her chocolate and flowers. She wanted to know about my mother-her likes, dislikes, hobbies and much more.
Because of the urgent situation we were in SYNERGY was able to have a care giver to the house the next day.
The care givers that came were wonderful, patient, knowledgeable and so kind.
Our partnership with SYNERGY was short because my mother was moved into an Alzheimer’s facility the following week. This too was difficult but Betsy helped us through that transition. She would stop and check on mom when she was in the facility visiting other residence.
Our family is so thankful for the team at SYNERGY. We cannot recommend them enough. Please contact them soon. Do it for your loved ones and for yourself. It’s okay to ask for help and even more okay to accept it. Especially from SYNERGY.
"SYNERGY HomeCare was a true blessing to our family in a time of crisis. My mom needed help caring for her sick husband, who due to a sudden illness was quickly needing more care than she could provide - especially in the overnight hours when my mom needed to be resting.
I reached out to Betsy Boge at SYNERGY HomeCare early on a Saturday morning and she came right out to discuss our needs. The next night we had a wonderful caregiver at our house to help my mom overnight. Cherelle, the caregiver, was beyond helpful. She went above and beyond both for medical care and helping out around the house. She gave my mom the peace of mind she needed to get a good night sleep. Cherelle's pleasant demeanor and caring attitude brightened everyone's mood when she arrived each night.
Betsy also called frequently to make sure everything was going well. It really felt like she was a good family friend who was helping us out during a difficult time. We can't recommend SYNERGY HomeCare highly enough. It was especially nice for me to know that even though I was far away, my mom and her husband were well taken care of by SYNERGY HomeCare."
Jenny Larson, Glenview, IL
SYNERGY was there when I needed them. Gave me a much needed "break" from constant care of my Mom until she was back on her own again. I was very comfortable leaving her in someone else's hands. I really appreciated the personal attention Jim/Gaye/Deb gave us - especially personally bringing the caregivers up to introduce them to use before they began taking care of Mom. I will definately recommend you if anyone asks about caregivers.
Dorothy Nordine, Normal, IL