SYNERGY HomeCare

1802 West Berteau Ave.
Suite 202
Chicago IL 60613

(773) 868-3183

Contact Us

Proudly Serving

  • Serving all of Chicago - Gold Coast
  • River North
  • Lincoln Park
  • Wicker Park
  • Roscoe Village
  • Lakeview
  • North Center
  • Lincoln Square
  • Andersonville
  • Rogers Park
  • Albany Park
  • West Ridge
  • Logan Square
  • South Loop.

Our Caregivers

An Integral Part of our Business

An integral part of our business is our caregivers. We believe that having an elite caregiver staff satisfies your top concern; having a well-trained, compassionate and responsible person to take care of you or your loved one.

We employ an independant company to regularly survey our caregivers on a wide range of areas including training, respect, comfort with management, support, job satisfaction and many other important areas. We are proud to have received the "Best of HomeCare - Employer of Choice" award from HomeCare Pulse.

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Here are some significant reasons why our caregivers are the best in the industry:

  • We treat our caregivers like we treat our clients – with respect and compassion.
  • Our caregivers are W-2 employees (NOT 1099 Independent Contractors) and are fully insured by SYNERGY HomeCare.
  • It typically takes us 10+ applicants to find a new caregiver that matches our values and passion to help others.
  • We conduct an eight-part background check for all applicants (National & Illinois Sex Offenders list, OIG Exception List for fraud, ATF and FBI Most Wanted (for Violent and Criminal Behavior), Illinois Department of Corrections Inmates and Wanted Registries and Illinois Warrants Directory.
  • We conduct professional reference checks on all applicants.
  • Caregivers must comply with our drug-testing program.
  • Caregivers must maintain current CPR and First Aid certifications. 
  • Caregivers must have a High School Diploma or equivalent.
  • Caregivers must understand, speak, and write in English.
  • Many caregivers have completed higher levels of training such as Certified Nursing Assistant (CNA), Home Health Aid (HHA), Medical Assistant (MA), Qualified Medication Administration Person (QMAP).
  • Caregivers must complete annual training on infectious disease prevention.
  • Caregivers must complete eight (8) hours of caregiver training directly following orientation, including personal care skills training and evaluation.
  • Our caregivers have unlimited access to specific online training that covers all subjects related to home care services.
  • We assign additional training to constantly refine caregivers’ skills and help them develop new areas of expertise, including Alzheimer’s and dementia care training.
  •  On a quarterly basis, we assess caregiver on the job performance, to ensure the highest quality of care is maintained.
  • Caregivers are available 24/7/365. Clients and their families can reach SYNERGY HomeCare staff any time, day or night.
  • We match SYNERGY caregivers to clients for skills and overall compatibility.

We understand the importance of finding the right caregiver for you or your loved one.  You want someone with the right set of skills, experience, and know-how for the job.  You also want someone with the right personality; someone who is professional, personable and capable of emotionally connecting with your loved one.

At SYNERGY HomeCare, our caregivers are the foundation of our business. They are highly experienced and adept at providing care to seniors, veterans, children, and people recovering from injury and illness.  Our Chicago caregivers are talented, inspiring individuals from diverse backgrounds, with a wide range of experience levels. However, they all have one thing in common: the untiring passion to help and inspire others!

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Starting Service

We begin the matching process by working closely with you and your family to understand your specific care needs and goals. During our no-obligation Care Consultation, we will also learn more about your unique personality and living situation.  Together, we will develop a customized care plan that addresses each need and goal within your established budget.  SYNERGY HomeCare will then evaluate the credentials, experience, and personality of our available caregivers to find the most compatible match for you! For example, if your loved one has been diagnosed with dementia, we will identify caregivers who have extensive training and experience with dementia. We will communicate with everyone involved during the initial stages to verify compatibility and effectiveness. You will always have the opportunity to evaluate your assigned caregiver(s) in action and may request a different caregiver at any time.


Quality of Service

After care begins, our SYNERGY Chicago HomeCare Team will continue to communicate regularly with you and your family to ensure everyone stays updated on your loved one’s condition. We will also facilitate the coordination between healthcare providers and family members to ensure everyone is in sync with the care plan. We will always strive to provide you with the same caregiver for each visit but, depending on your needs and time requirements and our caregivers’ availability, you may receive assistance from multiple members of our elite Care Team. We are always available to discuss your care plan and make adjustments as needed!

Rest assured, our SYNERGY HomeCare caregivers not only meet the physical and emotional requirements of the job, but also have a proven track record for excellence. We are committed to working with you to find the optimal caregiver match for you and your family – this is our promise to you.  Together as a Team, SYNERGY HomeCare will help you find the right solution for your home care needs.


Family Caregivers

For many families, there is a feeling that only a family member can provide the proper level of homecare for a loved one. Family members sometimes rearrange significant portions of their lives to adapt to family needs and can be successful for a period of time. But generally, the demands of care begin to introduce challenges that can easily be eliminated when supplemental care with a highly qualified SYNERGY HomeCare caregiver is retained. Being an integral part of your family is our main desire. Everyone needs help, even family caregivers, so let SYNERGY HomeCare help to restore normalcy to your family.

Finally, we like to share our knowledge of caring for loved ones at home. We offer client family members free access to our online training. This training will help teach family members basic caregiver skills they can employ to dramatically improve their loved one’s quality of life and help family members to better understand and deal with the challenges of caring for a loved one.

Call -SYNERGY-Home Care -of -Northern -Chicago -773-868-3183 

Got Questions? Talk With Us.

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Got Questions? Talk With Us.