Every person we consider for care is unique. Knowing the questions to ask and the challenges inherent with home care services is vitally important.
What is the most pressing need? What is the history? What is the desired outcome? What are the obstacles?
In order to enhance and extend life at home, we learn about our clients’ needs and by working together, we can confidently move forward. At no obligation or cost to you, we offer:
Once we understand your goals, we craft solutions in order to meet them! From exploring all available resources to properly staffing your care plan, we apply our knowledge to create the best outcome.
Are you aware of all of the resources available? Could you use monitoring devices to achieve your goals more economically? Do you require other services - medical, rehab, home improvement, financial planning?
Many times, issues around home care which appear to be obstacles are easily overcome when all resources are employed. Our trusted partner affiliations within the home and health care industry can be an important component to rounding out a complete solution for our clients. If you are in need, we can help with:
Receiving what you expect is not always a reality in today’s world. Here at SYNERGY HomeCare of Northern Chicago, our goal is to provide you with MORE than you expect. Selecting an at home care provider for yourself or a loved one may be the most important service you ever subscribe to, and we treat it accordingly.
Our hand-selected caregivers are the best in the business. We set and manage to standards for medical, education, First-Aid/ CPR Certifications and background checks prior to hiring. We hire all of our caregivers, so they are our employees, not contracted workers. Once employed, our caregivers are placed in our SYNERGY HomeCare® training program. Regular reviews and further specialized training ensure our caregiving team operates at the highest levels. We offer:
We are Home Care Pulse Certified. Your satisfaction is our primary goal, and we prove our commitment by following all guidelines set by Home Care Pulse. As a professional, independent third-party research firm, Home Care Pulse, conducts periodic phone satisfaction surveys with you or a designated family member on our behalf. Each client, or their responsible party, is given the opportunity to rate us on a scale of 1-10 in areas such as timeliness of caregivers, services being provided as promised, and overall quality of care. This valuable client feedback is used to improve the quality of our care services.
Providing non-medical home care for you or a loved one is a great honor and responsibility, one which we do not take lightly. Our service complies with all state and federal guidelines for non-medical home care services.
We take quality to the next level. We hire the best caregivers and make them better, which ensures that you receive the best one-on-one care. Our owners accompany each caregiver to the initial service appointment and verify that the caregiver selected is suitable for you. We also follow up with our clients regularly to ensure that care is properly aligned with all concerned parties. In addition to complying with all state and federal regulations, our processes and procedures are extensive, in order to cover every area of our business. We are:
"I have had a really positive experience with SYNERGY Home Care of Chicago. This was my first experience with a home care service and while I felt some initial hesitation, my ambivalence proved unnecessary. The services of SYNERGY HomeCare and its employees are more satisfactory than I ever anticipated. The aide assigned me is bright, agile, cheerful and enthusiastic and her assistance invaluable. The caregiver is always on time to shifts, follows the care plan well, meets and exceeds all of my expectations, and is overall excellent. The office staff really did a great job in matching me with the right person. The office is also responsive, great with communication, and overall very effective with the services they provide. I would recommend SYNERGY HomeCare to others." - Mary B
"Wow. My husband has suffered a Traumatic Brain Injury and needs help with his activities of daily living, walking, and cannot be left alone. We are in Chicago for a month to welcome a new grandchild, and I reached out to Frank and Julie Shannon from our home state. I am very glad that we did! We have had caregiving from SYNERGY HomeCare of Chicago for nearly two weeks now and I could not be happier! The Caregivers are both competent, friendly and trustworthy and have done an excellent job for us! Frank and Julie have been exceptional in their communication, efficiency and professionalism, and right from the start we could tell that they are caring people who are in the business for all the right reasons! We will use SYNERGY HomeCare of Chicago whenever we are in the area, and we wish that we could bring them home with us!" - Christine C
Our business is powered by technology, utilizing industry leading software and telephonic solutions that help automate record keeping & sharing, care plan management, accounting and quality. This allows us to spend more one-on-one time with those receiving care.
Beyond our clients and caregivers, engagement also means that we are active in our community. We are trusted partners with local home health agencies, assisted living facilities, hospitals, hospices, and physical therapy centers. We also are involved with our local chambers, AARP, Extended Home Living Services, Alzheimer’s Association and many others.
Download our free "Where Do We Begin" guide here.
We do not require you to be tied to a contract like many providers. Our Care Plans are adaptable. We can review and adjust your Care Plan whenever your care needs change - with no penalty to you. We can provide care wherever you call home: an independent or assisted living facility, rehabilitation center, or at your house or apartment.
Whether it’s surgery recovery, chronic illness, physical, mental or developmental disabilities, or simply the difficulties of aging, SYNERGY HomeCare is here to help! We understand and support your desire to maintain your independence in the environment of your choice. We can provide the help you need to preserve your regular daily activities in the comfort of the place you call home.
Licensed, Insured and Bonded.