We are the only non-medical in-home care company with a proprietary C.A.R.E. Team approach. C.A.R.E. stands for Coordinated And Responsive Engagement.
At SYNERGY HomeCare, this means we work together with clients and their loved ones to develop a high-quality care plan that addresses every care need. Our trained and experienced caregivers are deeply invested in the health and wellness of our clients, so we stay with you every step of the way, providing regular care updates, responding to your questions, and making care plan adjustments to ensure you and your loved one are completely satisfied.
We measure client and caregiver satisfaction and quality. While this seems simple and straightforward, most agencies do not measure their quality. SYNERGY measures quality satisfaction metrics using a 3rd party company (HomeCare Pulse) to determine those scores. By measuring, we stay on top of providing the absolute best quality care. For the SEVENTH year in a row, we rated as a top rated Agency in Minnesota. We are the ONLY Agency in Minnesota to win the prestigious Leader In Excellence Award. Also, for 2018 - 2020, we won the Caring Star by Caring.com and Top HomeCare by SeniorAdvisor.com.
SYNERGY HomeCare has recently announced that it has become a member of the Struthers Parkinson’s Care Network (SPCN). By participating in this network, SYNERGY HomeCare staff members receive training and support to maximize quality of life for individuals, care partners and families living with Parkinson’s disease.
Staff member, Heather Benson, was trained as the Site Champion, and she will share her knowledge and skills with other staff members at SYNERGY HomeCare
According to Heather Benson, Office Manager and Site Champion, “The training and support we’ve received from the SPCN has really empowered and energized our staff. We use the physical training tools to get a sense of what it feels like to walk in their shoes.”
The Struthers Parkinson’s Care Network is affiliated with the Struthers Parkinson’s Center, which is designated a Parkinson Foundation Center of Excellence.
To make a difference in the lives of those who we bring support, comfort, aid and assistance, one client at a time, one act at a time, making sure their life is as fulfilling as possible with our help. To strive without reserve to make sure we are making a difference for them every time we visit.
SYNERGY HomeCare has been nationally recognized by our clients and caregivers with three awards: Best of Home Care® Provider of Choice Award and Employer of Choice Award. The Best of Home Care's highest award achievement is the Leader in Excellence Award which we received in January 2019. These prestigious awards are awarded to only the top-ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse. SYNERGY HomeCare Northeast Metro is now ranked among a select few of the best home care providers in the country. Visit www.bestofhomecare.com to review these awards.
We have achieved an A+ Certified Rating by the HomeCare Standards Bureau, A+ Rating from the Better Business Bureau, and the Excellence in Business Awards from the MetroNorth Chamber of Commerce
SYNERGY HomeCare Northeast Metro is a proud member of: