We are the only non-medical in-home care company with a proprietary C.A.R.E. Team approach. C.A.R.E. stands for Coordinated And Responsive Engagement.
At SYNERGY HomeCare, this means we work together with clients and their loved ones to develop a high-quality care plan that addresses every care need. Our trained and experienced caregivers are deeply invested in the health and wellness of our clients, so we stay with you every step of the way, providing regular care updates, responding to your questions, and making care plan adjustments to ensure you and your loved one are completely satisfied.
First of all, we measure client and caregiver satisfaction and quality. While this seems simple and straightforward, most agencies do not measure their quality. What you do not measure you cannot improve. SYNERGY measures quality satisfaction metrics using a 3rd party (HomeCare Pulse) to determine those scores. By measuring we keep on top of providing the absolute best and highest quality care. For the SIXTH year in a row, we rated as a top rated Agency in Minnesota. We are the ONLY Agency in Minnesota to win the prestigious Leader In Excellence Award so we are the TOP agency in Minnesota as rated by our families. Also for 2019, we won the Caring Star by Caring.com and Top HomeCare by SeniorAdvisor.com.
We achieved our A+ Certified Rating by the HomeCare Standards Bureau in early 2016. As only one of two agencies in Minnesota with this designation, we are proud to say we deliver the highest quality care.
Secondly, we are a management team you can trust. With over 90-years of experience, this is a team like no other. We have literally spent our lives in the business of service and caring for others. If you consider the years of caregiver experience, that is well over 200-years of care experience. SYNERGY HomeCare Northeast Metro was awarded the MetroNorth Chamber of Commerce 2017 Excellence in Business Award!
Unlike other in-home care companies, SYNERGY HomeCare will not tie you to a service contract. In fact, you can enlist our services for as little as one hour a visit, or up to 24 hours a day, year-round. The SYNERGY team is available to you any time, day or night because we understand that needs arise outside of regular business hours.
We provide free home safety assessments in which a SYNERGY staff member will identify fall, fire and other hazards in clients’ homes and make recommendations to improve overall safety.
Equally important, we work with clients wherever they need us. That includes all forms of housing, such as assisted living facilities, skilled nursing facilities, nursing homes, and hospitals. We can provide the services and one-on-one attention you desire to remain as independent as possible wherever you call home.
SYNERGY has the experience, resources, and passion to develop solutions that meet your care needs and give you and your family peace of mind. To learn more about C.A.R.E. and how we work, click here.
To make a difference in the lives of those who we bring support, comfort, aid and assistance, one client at a time, one act at a time, making sure their life is as fulfilling as possible with our help. To strive without reserve to make sure we are making a difference for them every time we visit.
SYNERGY HomeCare has been nationally recognized by our clients and caregivers with three awards: Best of Home Care® Provider of Choice Award and Employer of Choice Award. The Best of Home Care's highest award achievement is the Leader in Excellence Award which we received in January 2019. These prestigious awards are awarded to only the top ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse. SYNERGY HomeCare Northeast Metro is now ranked among a select few of the best home care providers in the country. Visit www.bestofhomecare.com to review these awards.
SYNERGY HomeCare Northeast Metro is a proud member of: