When 70-year-old Janet Anderson returned home from the hospital after shoulder surgery, she was alone and suddenly felt helpless. During her first night home, she began to worry that she would reinjure the wound and felt anxious when she couldn’t reach family members to help with her brace and bandages. Fortunately, Janet found the phone number for SYNERGY HomeCare.
“I received Janet’s call late in the evening after dinner,” said O.K. Richmond, President of SYNERGY HomeCare. “I could tell she was scared and upset. I knew it was important that we act quickly to send a trained and trusted caregiver to her home to provide the help she desperately needed.”
SYNERGY HomeCare has provided affordable and compassionate care since 1999 to seniors and anyone needing assistance in their home. Available 24-hours-a-day, year round, SYNERGY HomeCare is accustomed to operating under tight timelines; staff assignments typically occur within three to five days. But recognizing the urgency of this situation, SYNERGY dispatched an experienced caregiver in record time, a mere 30 minutes after Janet’s initial call.
“I was so grateful when help arrived,” said Janet. “I went from being completely alone and frightened to feeling tremendously relieved. I don’t know what I would have done without help from SYNERGY.”
In addition to providing Janet with peace of mind that night, the Synergy HomeCare caregiver assisted with her bandages, secured and immobilized her arm, and prepared a hot meal before bed.
The next day, SYNERGY HomeCare’s Quality & Care Manager met with Janet to discuss her care needs in detail. Janet was amazed by how much SYNERGY could do to help her stay independent and comfortable in her home. Ultimately, she hired SYNERGY to do light housekeeping, shop for groceries, retrieve the mail, and walk her best friend Albert (her beloved pet beagle).
“What makes my job so gratifying,” said O.K. Richmond, “is that with our highly responsive and dedicated care team approach, we can make a positive, immediate impact on our clients’ lives.”
With SYNERGY HomeCare by your side, you, too, can gain peace of mind and maintain your independence, wherever you call home.
"I would recommend this agency. Synergy is prompt with their services. The office staff and the caregivers are considerate and professional. The overall quality of service from Synergy was great, because the caregivers were knowledgeable, compassionate, caring and pleasant!" – Frank Wisnew
"The caregiver I have now with SYNERGY HomeCare is so thoughtful. I always have liked her. She asked me about my marriage, and she wanted to know the secret of a good, lasting marriage. We learned a lot about each other." – Rachel Schafer
"I was expecting a caregiver to start within a couple of weeks, but one started within a couple of days. That was so nice!" – William (Sonny) and Tyra Goodwill