Jim Zenk – Owner and President
Jim grew up in a large family in the Twin Cities area and has lived in St. Paul with his wife, Heather, and their two children for twenty years. Trained as a mechanical engineer, Jim worked for 3M and MTS Systems with extensive experience leading development teams before launching SYNERGY HomeCare in 2009.
“I really feel like I’m in this business because of my mother. She was diagnosed with Alzheimer’s disease in 2001, and my father, siblings and I cared for her for six years. She wanted to stay in the home she loved, so we worked to make that happen, but it was a struggle.”
Jim’s memory of this experience is never far from his mind when working to place caregivers with clients. He runs his business with integrity and compassion, and an honest understanding of what it is like to need, or offer, care.
Jim graduated from Iowa State University with a B.S. in Mechanical Engineering, and from the University of Minnesota with a Master’s Degree in Mechanical Engineering. He enjoys downhill skiing, carpentry, coaching swim team, spending time at the family cabin, and watching Vikings football—even when it hurts.
Rosalinda Smith - General Manager
Rosalinda began her career at Synergy in 2015 as our full time Scheduler. She transitioned into GM at the end of 2015, taking on the dual role of scheduling and managing.
Rosa has been in healthcare for 8 years and in management roles for 14 years. She holds a degree in Business and has started and run 2 of her own businesses over the past 2 decades.
Rosalinda enjoys bowling, playing pool & cards, & family. She lives in Minneapolis with her husband.
Natasha Smith - Operations Manager
Natasha joined Synergy in 2017 & worked for 3M & Medtronic. She oversees policies, hiring, training & HR. Natasha earned her B.S. in BCIS from St. Cloud State University.
She enjoys reading, hiking, archery, family, and lives in Ham Lake.
Rena Littleton - Client Communications Coordinator
Rena joined Synergy in 2015 as a caregiver, helping clients with a variety of different needs. Her job was quickly expanded to include client coordination. Along side Christy, she is tasked with working directly with clients to address their needs and ensure their continued satisfaction.
Rena has a passion for healthcare, especially geriatrics. She is currently enrolled in school studying Healthcare Management. Rena lives in Minneapolis with her daughter.
Laura Ryan, RN - Nurse Manager
Laura joined Synergy HomeCare in 2009 as the staff nurse. She oversees care plans for clients, trains caregivers, and visits clients for quality care checks.
Laura has more than 25 years of experience working with the elderly. She spent 15 years at Bethany Convent (Sisters of St. Joseph of Carondelet) providing direct care and care management, specializing in geriatric nursing. Laura also worked for several years as an elementary school nurse.
She holds an RN degree from St. Mary’s. Laura loves caregiving and has a special passion for end-of-life care – she acted as the primary caregiver for both of her parents and in-laws.
She lives in St. Paul with her husband and children. And 2 dogs.
Jim & Shane, Heather, Mackenzie (holding Lucy) and Niece Amanda