SYNERGY HomeCare

8801 Fast Park Drive
Suite 211
Raleigh NC 27617

919-786-5052

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Why Cheaper May Not Be Better When Selecting a Caregiver for Your Loved One

Choosing Care for your Loved One

 

Selecting a caregiver is often one of the most difficult choices you may need to make for your ailing loved one.   Home care is one of the best ways to help your senior loved one maintain their independence and increase their comfort level.   Choosing non-medical in-home care also provides you with peace of mind, knowing that your loved one is safe and happy while you are away.

Though you may know the types of service offered in the home care industry, it is important that you choose the best quality care possible for you and your beloved family member.   At Synergy Homecare, we want you to know your options when it comes to home care. Between well- established home care companies and independent caregivers, you may wonder about the best care solution for you.  

3 Types of Home Care

In North Carolina, there are three types of home care available to you; each with its own benefits and drawbacks. You can choose from franchise home care providers, local home care providers and independent caregivers.   Be sure to compare these types of home care to your needs before making a final choice.

Franchise homecare provider - Owned and operated by a local resident who chooses to purchase the rights to use the name (brand) and processes associated with a larger company (franchisor).   The franchise home care provider generally has the best operational processes and marketing literature because its corporate office spends their time and resources developing and finding processes that improve the overall efficiency of the business allowing them to optimize profitability and their chances for long term success.  

Local (independent) home care provider - Owned and operated by local residents, but they own the brand and all the processes used to operate the business.   These processes are often created from scratch and the owners of these businesses have to spend a significant amount of time and effort creating their own operating procedures, marketing literature, systems, training programs, and strategies.   Ultimately their success is dependent on their ability to develop and run an efficient business.

Independent Caregiver - Local individuals who may or may not have completed a Certified Nurse's Aide program (but not required) or other nursing program and often provide care to a small number of clients on an individual basis.   They have to lowest cost structure as they do not have extensive operating costs associated with a home care agency and are not regulated by their state licensing agency.   They often run a streamline operation and generally are paid directly and do not have liability insurance, systems, or marketing literature.

 

Comparing Care

This table will help you to see the differences between each type of home care.

   

Franchise Home Care Provider

Local (Independent) Home Care Provider

Independent Caregiver

State License

Must be licensed by the Department of Health and Human Services

Must be licensed by the Department of Health and Human Services

No licensing requirement

CPR

Required by law

Required by law

No requirement

TB Testing

Required by law

Required by law

No requirement

RN overseeing all Personal Care

Required by law

Required by law

No requirement

Background Checks

Required by law

Required by law

No requirement

Reference Checks

Required

Required

No requirement

Bonded and Insured

Required by law

Required by law

No requirement

Workman Compensation

Required

Required

No requirement

Caregivers

Employees

Employees

Independent Contractors

Orientation

Required by law

Required by law

No requirement

Caregiver No-shows / Late

Often use automated systems (i.e. Telephony) to track caregiver arrival.   - Back-up caregivers   are usually available in the case of sickness

Counts on the client to notify them if a caregiver is late or no-shows - Back-up caregivers may be available in the case of sickness

No back-up is usually available - Family must address directly with caregiver

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