We thank our clients for wonderful words reminding us that we make a difference
in the quality of their lives
Reviews are the window into our core of trust and compassion—something everyone searching for the right home care agency should read. Most home care agencies will tell you that they’re "the best in town." Read the reviews and feel your way to reason as you make your decision.
SYNERGY HomeCare's reviews are the stories written about us by clients and their families. We believe it's important for new clients to "feel their way to reason" before hiring us as their caregiver. What we mean by this is for them to get an idea of what it will be like for their mom or dad to have in home help. That's what reviews do---they paint the picture.
Our greatest testimonial is being awarded the coveted Best of Home Care - Leader in Excellence for 2021 from Home Care Pulse.
Best of Home Care – Leader in Excellence is the highest award a home care provider can earn from Home Care Pulse, an independent satisfaction research firm. “Leader in Excellence” is awarded based on client and caregiver satisfaction ratings collected by Home Care Pulse in telephone interviews. Recipients of this award represent the top 15% of providers participating in the Home Care Pulse Satisfaction Management Program. These home care providers have proven that they provide quality care in nearly every satisfaction category measured by Home Care Pulse. Leaders in Excellence have also qualified for the Best of Home Care® Provider of Choice and Best of Home Care® Employer of Choice award. SYNERGY HomeCare of Greater San Antonio was the only participating agency in San Antonio, Texas to receive this award in 2021.
We are honored and proud to share this achievement with you.
★★★★★ Chris Moehle
Synergy Homecare has been great! They quickly sent a nurse out to assess my parents and put a plan of action together, and modify the plan as the situation changed. Because my mother was functional physically they gave us reduced rates. They were able to ramp up to 24/7 on short notice. All the people they sent out were wonderful and caring and compassionate, able to care for my father confined to bed and deal with my mother with dementia. My mom clashed with one and Synergy replaced her when we asked--it was not the home-care person's fault at all, she was real good and put in 110% effort. We talked to a dozen home-care agencies and Synergy was the best. I would recommend them highly.
Response from the owner
Thank you for the thoughtful review. We value our relationship with your family and appreciate your decision to select SYNERGY HomeCare to care for your parents. Our goal is to provide quality care for all ages, especially seniors and their loved ones. We are not the biggest provider, but we continuously strive to be the best everyday with every client. Thank you again for taking time to share your experience with others who seeking home care services.
★★★★★ Ella Stiles
Response from the owner
Thank you Ella Stiles for the 5 star rating! We appreciate the confidence you placed in our agency and caregiver for your home care needs. You are a valued client.
★★★★★ CHARLENE MCGRAW
"The good folks at Synergy have provided our in-home health care for my 92-year-old mother for almost two years and I can't speak highly enough about them. Bettina and her staff are the absolute best; they are dependable, honest, trustworthy, and most of all, they really love and care for their clients. Having a non-family member in your home isn't easy, and trusting someone else with the care of your loved one is even harder. Synergy makes both as easy as possible, 5 stars doesn't even come close to how we feel about them. Choose another service and you may be sorry, choose Synergy and you'll be writing this same kind of review for them!" San Antonio
"I interviewed this provider…warm, professional, caring in-home companion and service to our mom, who wishes to remain in her home. All at our local San Antonio SYNERGY HomeCare have been warm, caring, and professional, and have provided much-needed help to me and my siblings. Especially helpful so far has been driving Mom on errands and to appointments, grocery shopping, planning and preparing nutritious meals and snacks, helping her do her exercises, and being enjoyable company. Always available whenever we have concerns or calendar to discuss. Mom is very pleased, and is able to remain in her home as she desired." San Antonio
"SYNERGY HomeCare is excellent, cares about their clients, and goes above and beyond. The caregivers from SYNERGY HomeCare were excellently trained, knew what to do, and picked up quickly. The office staff interviewed me and then picked someone that would work with me well. Then they gave me a choice on whether or not I wanted to keep that caregiver, and I did keep her!" San Antonio
"I am 91 years of age and have had my SYNERGY HomeCare caregiver as my housekeeper for many months. Of all home caregivers I have employed over the years, she tops my list of workers who care about their clients and provides them with top-notch services. She has a terrific memory to remember how I want things done and thus no supervision by me is required. She is experienced in so many ways, is always cheerful and glad to take on any new task. Living alone, I’m always happy to look forward to her arrival to take care of all things needing to be accomplished." Stone Oak
"I feel like SYNERGY's services have had an impact on my daily life because it has allowed me to be my father's daughter instead of his caregiver. I have recommended SYNERGY Home Care before because of their reliability and compassion that they've had for my father." South San Antonio
"The caregivers that have been sent out have been wonderful. SYNERGY has been very flexible with me. Sometimes I need caregivers to be switched on different days and SYNERGY has been able to accommodate that. The caregiver is always prompt, and last time I asked if the caregiver could take my mother-in-law for the walk because it was a beautiful day. The interaction they have with my mother-in-law is excellent." San Antonio
"The caregiver shows me an incredible amount of compassion. She always asks about my family and how they are doing, and she remembers their names. Just today the caregiver met my brother who is visiting and she greeted him in a very nice way. Everything the agency has said the caregivers would do is an understatement! The caregiver has gone well beyond what I have expected her to do." Cibolo
"I would like to this opportunity to let you know how very pleased we are with [SYNERGY Caregiver]. She is always on time and takes very good care of [Husband]. You can tell by the way she takes care of him that she really cares and loves her job. You are very lucky to have an employee that really cares." Cibolo
"I was impressed that SYNERGY remembered what we talked about on the last call. I felt like they knew me as a person and that they knew that it was about my mother. I believe that SYNERGY was able to match the caregiver up beautifully. They asked if I wanted somebody that is chatty or quiet. They actually sent a person that grew up close to where my mother did. The caregiver that works with my mother is from the same area. They talk recipes and cook together." San Antonio
"I had called around to other agencies and SYNERGY Home Care was very friendly. Our caregivers are very receptive to the plan we've created, and follow it accordingly. I would recommend SYNERGY Home Care because they are efficient, loving, and caring. My parents are able to stay in their home with help from SYNERGY Home Care." San Antonio
"I appreciate that SYNERGY Home Care is very professional, courteous, and tries hard to get everything asked of them right. My caregiver helps my mother in the bath and feeds her breakfast. It lets me get out of the house for a few hours." San Antonio
"I appreciate that SYNERGY Home Care is dependable, that has got to be the most important thing. I can count on SYNERGY Home Care to be here and do what they are supposed to do. I recommend SYNERGY Home Care because they are reliable and dependable." San Antonio
"The caregivers show their knowledge because they have many years of experience and they come to the home to prepare meals and do light housework. SYNERGY Home Care has made my life more pleasant and easier with my caregiver." San Antonio
"The caregiver is extremely patient because she has a time frame that she can get things done in, and my dad wants to put things off. She somehow, without upsetting him, gets it all done. She does it lovingly and efficiently. If the caregiver leaves and my dad is not feeling well, she calls me in the evening and checks on him. That is very compassionate and loving." San Antonio