Careers

A Career in Kindness

If you are the kind of person who gets satisfaction from bringing joy into other people's lives, a career at SYNERGY HomeCare of Arlington, VA could be the best job you've ever had. Whether you are looking for a full-time job or part time employment, being a member of our CareTEAM offers a unique opportunity to do important, fulfilling work in the home care industry and to build close, caring relationships that endure.

If a profession in home care sounds interesting to you, please browse our current career opportunities and apply online. Caring people like you are needed all over the country!

Scheduling Coordinator

Job Title:

Staffing Coordinator

Location:

Arlington, Virginia

Job Title of Immediate Supervisor:

Office Manager and CEO

Position Summary:
The Scheduling Coordinator is responsible for day-to-day office activities in support of Scheduling and Operations: answering calls and emails; scheduling assignments and interfacing with caregivers and clients; maintaining client files, and other administrative work as assigned.  This position is part-time.  

The Community Relations Coordinator is responsible for marketing and communicating the role of the Agency to the community, including physician offices, community, and civic associations, senior groups, faith communities, consumers, elder law attorneys, geriatric care managers, hospice agencies, home health agencies, assisted living communities, skilled nursing and rehabilitation facilities, hospitals, etc.  Develops and maintains referral relationships with a focus on growing the business and identifying potential new customers.  Helps to develop and maintain client relationships with a focus on client satisfaction, quality of care, compassion, and increase word-of-mouth referrals.  Increase awareness and enhance the image of the Agency in the community.

Duties and Responsibilities Required of the Position:

The Scheduling Coordinator shall be responsible for assisting with the day-to-day management of the Office as follows:

  1. Comply with the policies and procedures approved by the CEO/Owner and helping to ensure that staff and Caregivers understand and comply with policies and procedures.

Data Management

  1. Input caregiver information into the Synergy HomeCare database (eRSP)
  1. Input new clients to eRSP and update new information based on referral sheet or intake paperwork
  2. Prepare new client charts and submit to CEO for internal review

Scheduling

  1. Verify that caregivers are at work and clocked in each day
  1. Provide staffing for client cases
  1. Respond to caregiver inquiries using telephone and email
  1. Facilitate caregiver access to eRSP

Other

  1. Answer the phone After Hours on Call – 1 weekday per week and 2 weekend days per month
  2. Attend and participate in weekly care conference meetings
  3. Report to work on time and communicate with the Office Manage when late or not able to come to work.
  4. Dress professionally and project a professional and positive attitude toward self, clients and other staff members.
  5. Perform other necessary functions/duties/projects as assigned by the CEO and Office Manager.
  6. Maintain compliance with corporate policy and applicable laws and regulations.
  7. Maintain a consistent focus on customer service;
  8. Comply with the Health Insurance Portability and Accountability Act (HIPAA);

Minimum knowledge, skills, and abilities:

  1. Excellent interpersonal and organizational skills;
  2. Demonstrated understanding of high-volume service operations, human resources, and administration experience in a customer service focused industry
  3. Microsoft Office skills
  4. Ability to balance multiple tasks simultaneously
  5. Excellent verbal, written, and presentation skills (especially on the telephone)
  6. Ability to handle occasional stress due to multiple calls and inquiries, and angry or upset clients.

Email your resume today to: [email protected]

Job Application Form

Cover Letter and Resume

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