Stories | Client Testimonials | SYNERGY HomeCare

Hear How Others Feel About SYNERGY HomeCare

When you are a family caregiver looking for help caring for the emotional and physical well being of someone you love, there are a lot of unknowns. Does this agency understand the challenges of an Alzheimer's or dementia patient? Will this agency understand my specific needs – the needs of my senior parent?

We've found the best advice comes from people who have been through what you are going through. That's why we're sharing these real-life testimonials from people who have experienced the compassion and care SYNERGY HomeCare can provide. At the very least, knowing that others have been in your shoes can be an enormous comfort.

Testimonial | SYNERGY HomeCare of Central Illinois

Share Your Story

If you've already found help with SYNERGY HomeCare, we encourage you to share your story with others who may be experiencing the worry and doubt that you faced when first considering in-home care for your parent or family member of any age. Send us your story so that we can show them they are not alone!

Lana T.

From: Pelham, AL
Care Provided By: Synergy HomeCare of Alabama

I want to take this opportunity to commend Synergy for the outstanding service you provided my family during a time of intense need. I am very pleased that the Veterans Administration chose your company to send professional home care providers to help my father, James after my mother received a diagnosis of terminal breast cancer. My mother and I both needed respite care from dealing with James' dementia/Alzheimer's issues in order to deal with her health problems and all the other issues surrounding care giving for two 82year old people in their decline. I was so pleased with our very first sitter, Ilyasa C. She was wonderful and I so much appreciated how involved you and your staff were to make sure we received the appropriate level of service and care. At the moment, I cannot recall the second sitter's name, but she, too, we a delight to work with, I liked how smooth and efficient you were when schedules or needs changed. You make it very easy to partner with you in taking care of James, especially when I was to involved in taking care of my mother, Naomi. In my opinion, your caregivers when over and beyond the call of duty. They became like an extension of our family during a time when we had only two family members in the area and desperately needed help. I am very pleased that the VA chose you as a provider. I want not only to acknowledge your exceptional, high quality service, but also to volunteer to be a reference should you ever needs one. Thank our for your dedication and quality of service.

Pat M

From: Birmingham, AL
Care Provided By: Synergy HomeCare of Birmingham

Thank you for such a dependable team! We appreciate you all!

Patsy M

From: Birmingham, AL
Care Provided By: Synergy HomeCare of Alabama

The sitters that took care of my mom are like family.

Patti H.

From: Birmingham, AL
Care Provided By: Synergy HomeCare of Alabama

The staff was thorough and attentive to all issues, caregivers were sensitive to my mother's needs and willing to adapt when necessary. I was particularly happy with how quickly the scheduling staff responded to the one "mismatch' we had. She arranged for an alternate in less than 12 hours.

Kristen

From: Loxley, AL
Care Provided By: Synergy HomeCare of AL03

SYNERGY HomeCare was there when we needed them! During the last days of our mother's life who was fighting cancer, we needed the assistance of home care nurses. SYNERGY HomeCare sent us Sherika (day nurse) and Almeda (night nurse) and they were an absolute Godsend! They were very accommodating and worked around our schedule, even being there last minute when we decided we needed them at the last minute. They were loving, caring, attentive and very empathetic with our needs. We could not have survived without them. Thank you SYNERGY HomeCare for being there when we needed help!

Christine F

From: Daphne, AL
Care Provided By:

The staff are one of the warmest, welcoming professional Home Health Agency I have ever encountered. I felt like I had been among angels. They are sincere in caring to give their very best to their clients and their Caregivers as well. Again, one of the greatest group I have ever met!! A honor to be part of team who welcomed me with open arms and hearts.

Grace W.

From: Daphne, AL
Care Provided By:

II helps with the continuity of care when you keep the same care giver and not changing weekly. I would highly recommend SYNERGY HomeCare to any family that is looking for excellent care for their love one.

Noel F

From: Little Rock, AR
Care Provided By:

The owners of SYNERGY HomeCare are honest, ethical folks who are very responsive to client needs. They truly care! They will find a way to help!! They have earned my trust.

Kris S

From: Little Rock, AR
Care Provided By:

The folks at SYNERGY HomeCare do a fantastic job! I'm very impressed by their professionalism, and the way they have provided care when we needed some help! Thank you so much!

Parker C

From: Little Rock, AR
Care Provided By:

I love this place. They make me feel like I'm a part of their family.

Pat M

From: Birmingham, AL
Care Provided By: Synergy HomeCare of Birmingham

Thank you for such a dependable team! We appreciate you all!

Patsy M

From: Birmingham, AL
Care Provided By: Synergy HomeCare of Alabama

The sitters that took care of my mom are like family.

Patti H.

From: Birmingham, AL
Care Provided By: Synergy HomeCare of Alabama

The staff was thorough and attentive to all issues, caregivers were sensitive to my mother's needs and willing to adapt when necessary. I was particularly happy with how quickly the scheduling staff responded to the one "mismatch' we had. She arranged for an alternate in less than 12 hours.

Anonymous

From: Scottsdale, AZ
Care Provided By: Synergy HomeCare of Scottsdale

The agency has given me confidence. They have been able to talk to me and coordinate schedules easily. I would recommend this agency.

Bruce A.

From: Scottsdale, AZ
Care Provided By: Synergy HomeCare of Scottsdale

We had two outstanding, exceptional caregivers assigned.

Diane P.

From: Scottsdale, AZ
Care Provided By: Synergy HomeCare of Phoenix

"Desiray is an asset to your company. She is loving, caring Caregiver towards myself and my children. She goes out of her way, above and beyond her duties."

Jack F.

From: Scottsdale, AZ
Care Provided By: Synergy HomeCare of Phoenix

I am writing to let you know how grateful I am for the two home care aides that Synergy HomeCare has provided to care for my wife Susan. Susan suffered a severe cerebral hemorrhage in June of 2002, and was hospitalized for over four months before returning home in late October. As I had explained to your staff during our initial interviews, Susan needs much more than “companion” care because she is completely paralyzed on her left side. Furthermore, although Susan is 100% wheelchair bound, she has two college degrees and is mentally almost back to her former self, so she needs to be treated with the utmost of dignity and respect. You found us a primary aide, Susan R. who was perfect for the job. Susan R. had worked for two years with a stroke victim whose deficits were almost identical to my wife’s deficits. From the first day, I found that instead of me training Susan R; Susan R. has been training me. Susan R’s skills and personality are a perfect match for what my wife Susan needs as a caregiver. Your desire to precisely serve my needs, combined with your interviewing skills that made it possible, has made me a TOTALLY satisfied customer! My wife Susan has three therapists who come to our home daily. They have all told me that Susan R. is “one in a million". Please show this letter to other potential customers. Other families in need of home care aides may want to know that Synergy HomeCare's excellent services to me and my wife has made us want to recommend your company’s services to anyone who may be in need of the highest quality home care aides.

Joseph R.

From: Phoenix, AZ
Care Provided By: Synergy HomeCare of Phoenix

Gina C. has been the caregiver for my mom for the past four months. Her cheerful and perky personality is just what my mother needed. Gina is caring and loving and it shows in the way she attends to my Mom. I have the utmost confidence that my mother is well cared for when Gina is with her. Gina is the best caregiver we have ever had!

Marti Hall

From: Anthem, AZ
Care Provided By: Synergy HomeCare of Scottsdale

My husband was downright giddy with joy. Each time I spoke with him on the phone I could hear the happiness in his voice.

Monica S.

From: Scottsdale, AZ
Care Provided By: Synergy HomeCare of Scottsdale

I go off of my gut feeling and I liked their approach. We didn't need medical care, but other agencies didn't meet our needs. We are very thankful for Synergy. Synergy had somebody for us and they guaranteed that we have a male caregiver. That was the only way that my husband would use the service. I felt very comfortable with them.

Karyn B.

From: Houston, TX
Care Provided By: Synergy HomeCare of Houston

Born into a generation where we either took charge of our health, or if you could not accomplish that, we turned to our family. With the pace of today's lifestyle, our children simply cannot devote all their time taking care of their parents. Not to mention the costs involved. The management staff with Synergy reviewed all of my options in caring for my husband and helped me decide the level and frequency of assistance needed without "breaking the bank". My confidence in their caregivers was crucial and after several visits I knew I chose correctly with Synergy home. They were great and I got to go to the movies with my friends on occasion. My husband even felt like a friend was coming for a visit, just for Him! For all primary caregivers out there, rest easy, Synergy Home Care is waiting to help you out. Their prices are competitive and best of all, I felt they really cared. Karyn B.

Paula L.

From: Houston, TX
Care Provided By: Synergy HomeCare of Houston

My family has used the services of Synergy HomeCare of Houston for three years now. The staff at Synergy help me care for my aunt, who suffers from dementia, through two partial hip replacement surgeries and transitioning from home care to facility care. We literally could not have coped without Synergy. We feel we have the best caregivers in the world! The Synergy staff helps us give my aunt the best care possible.

Casey W.

From: Tomball, TX
Care Provided By: Synergy HomeCare of Northwest Houston

I am a caregiver and was employed by Synergy Home Care. They were great to work for. Chad and his team were professional and really supported us. They provided us with great training and really prep us for any assignments. I loved working for them while I was in Houston.

Megan S.

From: Spring, TX
Care Provided By: Synergy HomeCare of Northwest Houston

Great to work for you. I loved how you and Lorrie really cared for the ladies you sent me to. Hope to work for you next year!

Deborah L.

From: Bellevue, Washington
Care Provided By: Synergy HomeCare of Bellevue

As a mother of six children and a retired licensed massage therapist, I deeply understand the need for the caring human touch combined with everyday support. At Synergy HomeCare, I am not only the provider, I know I can count on my home office team to provide this for me.

Melia

From: Bellevue, Washington
Care Provided By: Synergy HomeCare of Belleveue

I have worked for Synergy HomeCare for almost a year. They have been the best company I have EVER worked for. The staff her have been so nice to work with, because they are willing to help me with anything.

Mary

From: Long Beach, CA
Care Provided By: Synergy HomeCare Long Beach

To Everyone at SYNERGY, Thank you for your help and kindness. The staff and caregivers at SYNERGY were wonderful to my mom and me during a very rough time. Rasheedah our caregiver was amazing and mom just loved her! I'll always remember your support and thoughtfulness. Mary

Nancy

From: Long Beach, CA
Care Provided By: Synergy HomeCare Long Beach

I am very grateful to SYNERGY HomeCare for the home care services provided. My dad was able to improve his quality of life immensely, thanks to the caregivers you provided. Thank you for providing excellent home care for my dad. I highly recommend SYNERGY HomeCare for quality caregivers, personal attention and support. Sincerely, Nancy

Ann

From: White Lake, MI
Care Provided By: Synergy HomeCare of Rochester

I am writing this letter to express my satisfaction with your services. We have been impressed and pleased with the attention to detail, promptness, amd professionalism of you and your staff. The ladies that have cared for our Aunt Lee have all been very helpful and dependable and trustworthy. We look forward to continuing on with your services for some time. Thanks for caring so much, Ann

Cindy D. MSW, LICSW, C-ASWCM

From: Golden Valley, MN
Care Provided By: Synergy HomeCare of Minneapolis

Synergy HomeCare came through for me when I needed emergency 24-hour coverage for a client on a Friday evening. Mitch came out at 10:00 pm on Friday night to meet with the family. Brooke stayed with me on the phoneFriday evening and Saturday morningthrough all the arranging and details. She continued to be available through the weekend and until care was no longer needed. The client and family were pleased with the caregivers Synergy sent out and Synergy even provided a transfer belt. Synergy was there when I needed them and with the care my client needed. I will definitely be calling them again when I need their help. Cindy Dubansky, MSW, LICSW, C-ASWCM Care Management Solutions, LLC

Judy L.

From: Chester Springs, PA
Care Provided By: Synergy HomeCare of Chester County

My father received excellent care through Synergy. There were times when I made last minute requests for caregivers and I was never disappointed. The owners were always available to talk with and if any problems arose they were dealt with in a fast and efficient way. I would not hesitate to use their services again.

Alison F.

From: Lansdale, PA
Care Provided By: Synergy HomeCare of Montgomery & Bucks Counties

I was impressed with the way Alison took our call and made us feel right at home and very comfortable.

Nancy F.

From: Spring, TX
Care Provided By: Synergy HomeCare of Northwest Houston

I could not have asked for better caregivers for my sister as she was dying of cancer. Krystal, Temperance, and Rebecca were very kind, loving and attentive to my sister's needs. I know I could go home to sleep and not worry about my sister. Their support for my family was a comfort. My cousin, who visited my sister the morning of her passing, commented on the wonderful care given by Rebecca, a young woman very mature for her age.

Connie K.

From: Greenfield, WI
Care Provided By: Synergy HomeCare of Milwaukee County

I just want to share with you my experiences over the past 2 years in working with Ruth Busalacchi of our local Synergy office. I am the administrator of an independent and assisted living community with over 165 residents. We have had numerous examples over the past year where our residents have experienced a sudden change in condition in which they needed more support. Sometimes the support was available through our assisted living services and at other times, it was needed instead of or in addition to our services. In every instance, every, Ruth and her team was able to implement services as quickly as was needed, up to and including same day. In every situation, I had no doubt that Ruth would support us in delivering a consistent message to our families on the options available to them. Her sense of partnership is evident; her sense of responsibility for the well being of the resident is always clear; and the integrity with which she works consistent. In addition, she is always open to feedback on the staff provided, which has resulted in a great working relationship with our facility and positive feedback from our families. I look forward to continuing to work with Ruth and her staff in the future, as she has been an outstanding partner in ensuring our residents have the most appropriate solutions in place. Connie Knapp Executive Director Library Square

Bruce L

From: Cheyenne, WY
Care Provided By: Synergy HomeCare of Cheyenne

SYNERGY HomeCare did an excellent job caring for my mother, during the last six months of her life. Her wish was to remain at home and SYNERGY HomeCare allowed this to happen. Three things in particular stand out: 1. Caregivers were will qualified and established excellent relationships with Mom. 2. Communications with Jeff and his staff was always good. Whenever a concern came up, he was aware and in touch with family and staff. 3. Scheduling on short notice was always accommodated as Mom's family came and went to Cheyenne. Our gratitude goes out to Jeff and the SYNERGY HomeCare staff for assisting our family during a difficult time.